Tricare Home Delivery

A woman retrieves a package from her home's mailbox

Express Scripts is dedicated to providing active duty military, veterans, and their families a better pharmacy experience. Choose the TRICARE Mail Order Pharmacy administered by Express Scripts and enjoy the convenience of home delivery.

With free standard delivery, you can get up to a 90-day supply of your long- term medication shipped right to you, whether you’re at home, on vacation, or deployed.

Already have an account? Log in.

Why choose home delivery?

Simple

We’ll let you know when your order ships and you can track it in real time on our website or mobile app.

Safe

We safely ship your medication in tamper- evident, weather-resistant packaging.

Support

Our pharmacists are available to answer your questions 24/7.

Frequently Asked Questions

How do you ship my medication and where can you ship it?

We ship your medication in a tamper-proof, weather-resistant package. If your medication is sensitive to extreme hot or cold weather, we ship it in a temperature-controlled package.

Standard shipping is part of your plan's benefit at no extra cost to you. You can get next-day or two-day shipping for an extra fee.

We ship most medication through the U.S. Postal Service. We use United Parcel Service (UPS) to ship certain controlled substances.

We ship to:

*We can’t ship refrigerated medications to APO/FPO/DPO addresses

We do not ship orders to private foreign addresses.

How do I transfer a prescription to home delivery?

For medications you take on a regular basis, home delivery is a convenient option. Here are three simple ways you can move your eligible prescriptions:

  1. Log in or register to find and move eligible prescriptions. You can also use the Express Scripts Mobile App ® . Once you have requested a transfer, we will contact your doctor to send up to a 90-day supply of your medication to Express Scripts.
  2. Call your doctor’s office. Ask them to send your prescription electronically to Express Scripts for up to a 90-day supply of your medication.
  3. Call (877) 363-1303 and select option 3. We will help take care of everything for you.
How do I send you a new prescription to get my long-term medication delivered?

If you need a new prescription, ask your doctor to send it to us:

By e-prescribe: Ask your doctor to send us your prescription electronically.

By phone: Call Express Scripts toll-free at (877) 882-3335

By fax: Send the order form and your written prescription Toll-free within the U.S. at (877) 895-1900

Outside the U.S. at: (602) 586-3911 (U.S.-licensed prescribers only)

If you already have a written prescription, log in to your account. Then go to Benefits and select Print Forms. Select the link Print a mail order form to find the Home Delivery Order Form. You can ask your doctor to submit this form to us, or you can print and complete the form, then mail the form and your prescription to the address listed on the form. Make sure your prescription is written for up to a 90-day supply and it shows that you want delivery.

How do I know if I can get my medication delivered?

We deliver certain maintenance medications. To see if you can choose delivery for your medication, log in to your account and go to Prescriptions, then select Pharmacy Options. You’ll see any prescription medications you can have delivered, along with price comparisons for local network pharmacies and home delivery.

If I have my medication delivered, can I still talk to a pharmacist at any time?

Yes. Your Express Scripts pharmacist is available 24 hours a day and can answer questions about your medication.

We also have licensed pharmacists with specialized knowledge about certain conditions. You can talk with a specialized pharmacist about: